Privacy Policy
1. Introduction
Athina Hotel Delphi, located at Vasileos Pavlou & Frederikis 55, Delphi 33054, Greece, respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek data protection legislation.
This Privacy Policy explains what data we collect, why we process it, how we protect it, and what rights you have as a data subject.
2. Data Controller
The data controller responsible for your personal data is:
Athina Hotel Delphi Vasileos Pavlou & Frederikis 55, Delphi 33054, Greece Phone: +30 2265 082 239 Email: info@athinahoteldelphi.com
3. What Data We Collect
Depending on how you use our website, we may collect:
- Booking details: full name, email, phone number, stay details (check-in/check-out dates, number of guests, room type), and any special requests.
- Payment details: card or bank account information, processed securely by our payment/booking provider and not stored on our own servers.
- Contact details: when you fill out our contact form (name, email, message).
- Technical data: IP address, browser type, device, pages visited, collected via cookies and website analytics tools.
4. Purpose of Processing
We use your data to:
- Process and confirm your booking.
- Communicate with you regarding your reservation, any changes, or your inquiries.
- Respond to messages submitted through the contact form.
- Fulfil our legal tax and accounting obligations.
- Improve the functionality and user experience of the website.
- Comply with legal obligations (e.g. guest registration records required by local authorities, where applicable).
5. Legal Basis for Processing
Processing is based on the performance of a contract with you (your accommodation booking), your consent (e.g. cookies, newsletter if applicable), and compliance with the hotel's legal obligations.
6. Booking Through Our Website
Our website uses an online booking system. The information you provide when booking is used exclusively to process, confirm, and manage your stay, as well as for tax/accounting documentation where required by law.
7. Cookies
Our website uses cookies to ensure proper functionality, manage bookings, and provide statistical analysis of website traffic (e.g. Google Analytics). You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the booking system.
8. Sharing Data with Third Parties
Your data may be shared with:
- Payment service providers, to complete transactions.
- Website hosting/technical support providers, in connection with the operation of the booking system.
- Public authorities, where required by law (e.g. tourism regulations).
We do not sell or rent your personal data to third parties for marketing purposes.
9. Data Retention
Your data is retained for as long as necessary to fulfil the purpose for which it was collected and in accordance with legal tax/accounting obligations (typically up to 5 years for invoices/receipts), unless a longer period is required by law.
10. Your Rights
Under the GDPR, you have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request erasure ("right to be forgotten"), where there is no legal obligation to retain the data.
- Restrict processing.
- Data portability.
- Object to processing.
- Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).www.dpa.gr).
To exercise your rights, please contact us at info@athinahoteldelphi.com. info@athinahoteldelphi.com.
11. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy. Any changes will be posted on this page with an updated date.
13. Contact Us
For any questions regarding this Privacy Policy, please contact us:
Athina Hotel Delphi Vasileos Pavlou & Frederikis 55, Delphi 33054, Greece Phone: +30 2265 082 239 Email: info@athinahoteldelphi.com